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Home Our Services AR Followup Services

Reduce Aging AR and Recover the Revenue You’ve Already Earned

We follow up on unpaid claims, resolve rejections, and chase down every dollar stuck in accounts receivable. You focus on care — we handle the collections.

Talk to Our AR Team See How It Works
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Lower Days in AR

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Faster Payments

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Complete Follow-Up Coverage

Unpaid Claims Slowing You Down?

When claims sit in AR too long, cash flow takes a hit, staff time gets wasted, and payments are often written off. We work behind the scenes to follow up with payers, resolve pending issues, and make sure every valid claim is collected — without burdening your internal team.

Our specialists work daily to identify stalled claims, reprocess denied ones, and keep your billing cycle moving forward.

We Chase Down Every Dollar, Every Time

We handle the follow-up process across all aging buckets, from recent submissions to claims that are 90+ days overdue.

We Chase Down Every Dollar, Every Time

Sharing weekly aging summaries and recovery reports

Sharing weekly aging summaries and recovery reports

Escalating stalled claims to supervisors or medical directors

Escalating stalled claims to supervisors or medical directors

Resolving denials through appeals, corrections, and reprocessing

Resolving denials through appeals, corrections, and reprocessing

Following up via payer portals, emails, or phone calls

Following up via payer portals, emails, or phone calls

Creating and prioritizing payer-specific AR worklists

Creating and prioritizing payer-specific AR worklists

We Integrate Smoothly With Your Billing Operations

We work as an extension of your billing team—integrating smoothly whether you manage claims in-house or use a third-party vendor. Our team accesses your billing platform securely (via VPN or credentials), communicates clearly through daily status updates, and shares custom reports in your preferred format. Every payer interaction and escalation is logged with full traceability.

We work as an extension of your billing team—integrating smoothly whether you manage claims in-house or use a third-party vendor. Our team accesses your billing platform securely (via VPN or credentials), communicates clearly through daily status updates, and shares custom reports in your preferred format. Every payer interaction and escalation is logged with full traceability.

Here’s What Our Clients Have Achieved With Our AR Follow-Up Support

Metric

Average AR days

Claims resolved in 60 days

Monthly collection rate

Write-offs due to no follow-up

Before Us

56+

63%

78%

High

After Us

32

89%

94%

<3%

“Our AR had piled up over months. After bringing OneMed in, we saw a jump in collections within 45 days. Their team is consistent and professional.”

— Revenue Cycle Manager, Multi-Provider Clinic

We Handle the Follow-Up So You Don’t Have To

Whether you’re managing multiple providers, specialties, or locations, we scale with your needs. Our team handles large follow-up queues without missing key timelines or payer-specific nuances.

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Skilled in commercial, Medicare, Medicaid, and specialty billing (DME, infusion, behavioral health)

Skilled in commercial, Medicare, Medicaid, and specialty billing (DME, infusion, behavioral health)

Dedicated AR agents with payer-specific expertise and denial pattern tracking

Dedicated AR agents with payer-specific expertise and denial pattern tracking

Fully HIPAA-compliant workflows with consistent follow-up and documentation

Fully HIPAA-compliant workflows with consistent follow-up and documentation

Here’s How Our AR Process Flow

A structured approach that shortens the time from claim submission to payment.

Step

01

AR data received and sorted by aging bucket

Step

02

Payer contact method identified

Step

03

Follow-up actions initiated (call, portal, email)

Step

04

Status updated and payer notes logged

Step

05

Next steps taken: resubmission, appeal, or correction

Step

06

Outcome tracked and reported to your team
Request a Demo of Our Claim Scrubbing Workflow

Tired of Chasing Claims With No Progress?

Feature
Manual payer follow-up
Dedicated AR team
Denial analysis and action
Rebilling and correction
Escalation and appeals
Tracking and reporting
In-House Staff
Limited
Rare
Partial
Inconsistent
Limited
Basic
Automation-Only Tool
No
No
None
No
No
None
OneMed Billing
Yes
Yes
Full
Yes
Yes
Detailed

If your AR is growing but collections are not, it’s time to bring in a focused team with the right tools and processes.

Talk to Our AR Team Today

Frequently Asked Questions

Can you help reduce write-offs?   

Absolutely. We identify which claims are salvageable and take quick action to recover revenue before timely filing limits expire.

How often do you follow up?   

We work claims based on payer timelines — typically every 7 to 10 business days unless urgent

Do you work on older claims too?   

Yes. We work across all aging buckets, including claims over 120 days old..

How do you access our billing system or claims data?   

We securely connect through VPN, RDP, or shared access — whatever setup you’re comfortable with.

Do you provide reports on your performance?   

Yes. We share daily claim updates, weekly AR aging reports, and monthly recovery summaries.

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