OR · ASC · clinic
surgical billing depth
Certified ortho coders
chart-level audits
All major payers
commercial, Medicare & MA
Underpayment recovery
on claims marked paid
Your margin is not always lost at denial. It is often shaved at the deposit.
Ask a surgical group where revenue-cycle pain lives and you'll hear denials, A/R days, prior auth. Those are loud. They aren't what costs the most. The most expensive problem clears cleanly, posts as paid, and quietly settles a few points under your contracted rate.
Across the 38 orthopaedic revenue cycles we've analyzed, an average of 4.2–7.3% of gross revenue is withheld this way. On a $12M practice, that's $504K–$876K a year, and it compounds over every payer-contract cycle.
See it on your claimsWhat 4.2–7.3% looks like on a $12M practice
The 4.2–7.3% range reflects OneMed's analysis of 38 orthopaedic revenue cycles; the dollar figures apply that range to a $12M example practice. Your actual exposure depends on payer mix, case mix, and documentation.
Where surgical dollars quietly go missing.
Ortho billing is a minefield of global periods, implant carve-outs, and modifier rules. High-volume payer systems lean on that complexity, and the shortfalls hide on claims your team already booked as paid.
Global-period Modifier 24 erasure
A post-op patient may return within the 90-day global period for an unrelated problem, such as the opposite shoulder. The E/M is billed with Modifier 24, but payer rules see an E/M inside the global window and pay it at $0 as "included in the global package."
Implant carve-out failure
High-value implants (reverse shoulder components, revision knee hardware, biologic anchors) are separately reimbursable under contractual carve-outs. Payers routinely pay the flat APC or DRG rate instead, bundling the implant cost into the base procedure.
MPPR misapplication
Under Multiple Procedure Payment Reduction, the primary procedure pays at 100 percent and secondary procedures pay at 50 percent. Some orthopedic combinations are exempt, and certain add-ons should pay at 100 percent. Payers sometimes reduce the primary instead of the secondary, or apply MPPR to exempt procedures.
Bilateral modifier shortfall
Bilateral procedures, such as bilateral knee arthroscopy, carpal tunnel, or trigger finger, should pay at 150 percent of the unilateral rate when Modifier 50 applies. Payers frequently pay them at the unilateral rate, silently dropping the additional 50%.
E/M level downgrade
High-complexity orthopedic visits, including new injuries, post-op complications, and surgical decision-making, may support 99214 or 99204. Payers may still reprice them to 99213 or 99203 by claiming the medical decision making did not meet the threshold.
The 150% rule is public. So is the shortfall.
Take the bilateral shortfall. Under standard payment rules, a bilateral procedure billed with Modifier 50 should pay at 150% of the unilateral rate. When a payer pays a bilateral case flat at 100 percent, the missing 50 percent is pure margin lost.
The rule is public and you can check it against your own contracts. Across a few hundred bilateral cases a year, a flat-rate payment on even a third of them is a six-figure leak on one trap alone.
See it on your own claimsBilateral paid flat vs. at 150%
The 150 percent bilateral payment rule with Modifier 50 is standard. The $1,200 figure is illustrative and should be confirmed against your contracted rates.
Your team is not the problem. Bandwidth is.
It isn't effort. No billing team can hand-check hundreds of surgical claims against contract terms, case by case, every month.
The "paid means paid" blind spot
Attention naturally goes to $0 rejections. When a claim says paid, the file closes, and no one rechecks hundreds of joint replacement payments against payer contracts for silent carve-out failures.
No contract-level verification
Comparing each paid APC rate against your specific carve-out terms, case by case, isn't realistic for a standard billing team.
No global-period tracking
When a patient returns six weeks post-op, there's no system flagging whether the visit is unrelated and whether Modifier 24 applies.
We recover what your contracts actually owe you.
Certified orthopedic coders work inside your current system. There is no EHR swap and no workflow change, only specialists who read the operative note where payer systems only read the remit.
ClearView operational visibility
Our ClearView dashboard gives leadership real-time revenue cycle visibility. It flags when a joint replacement pays at $4,200 against a $6,800 carve-out, or when a bilateral case pays at the unilateral rate, without changing how your staff logs in.
Expert clinical chart audit
Flagged claims route to our AAPC-certified orthopaedic coders, who work inside your system to read the operative note, verify the implants and bilateral procedures, and confirm unrelated post-op visits.
Targeted clinical appeal
We draft documentation-backed appeals using the exact operative and contractual language needed to support correct payment.
Payer pattern mapping
We track which payers fail to apply your carve-outs or misapply MPPR, then pursue systematic corrections and contract fixes instead of treating each claim as a one-off issue.
The 2026 OneMed Orthopaedic Revenue Leak Index.
No hypotheticals. This is the pooled result of every orthopaedic revenue cycle we audited over the past 18 months.
38
ortho revenue cycles audited
287,000+
claims audited
$4.41M
recovered for clients
89.6%
recovery rate on appeals
Of that $4.41M, here's where it had been hiding. The highest-cost surgical work is often underpaid the most. The leak is the baseline problem, not the exception.
| Underpayment pattern | Share of recovered value |
|---|---|
| Implant carve-out failures | 38% |
| MPPR misapplications | 24% |
| E/M level downgrades | 16% |
| Bilateral modifier shortfalls | 14% |
| Global-period Modifier 24 erasure | 8% |
Aggregated across OneMed orthopaedic underpayment audits over the trailing 18 months ($4.92M identified, $4.41M recovered). Individual results vary by payer, documentation, and contract terms.