OR · ASC · clinic

surgical billing depth

Certified ortho coders

chart-level audits

All major payers

commercial, Medicare & MA

Underpayment recovery

on claims marked paid

The Surgical Math

Your margin is not always lost at denial. It is often shaved at the deposit.

Ask a surgical group where revenue-cycle pain lives and you'll hear denials, A/R days, prior auth. Those are loud. They aren't what costs the most. The most expensive problem clears cleanly, posts as paid, and quietly settles a few points under your contracted rate.

Across the 38 orthopaedic revenue cycles we've analyzed, an average of 4.2–7.3% of gross revenue is withheld this way. On a $12M practice, that's $504K–$876K a year, and it compounds over every payer-contract cycle.

See it on your claims
Example · $12M Practice

What 4.2–7.3% looks like on a $12M practice

Total annual revenue $12,000,000
Underpayment range (our ortho analysis) 4.2–7.3%
Recoverable per year $504K–$876K

The 4.2–7.3% range reflects OneMed's analysis of 38 orthopaedic revenue cycles; the dollar figures apply that range to a $12M example practice. Your actual exposure depends on payer mix, case mix, and documentation.

THE 5 SURGICAL TRAPS

Where surgical dollars quietly go missing.

Ortho billing is a minefield of global periods, implant carve-outs, and modifier rules. High-volume payer systems lean on that complexity, and the shortfalls hide on claims your team already booked as paid.

01

Global-period Modifier 24 erasure

A post-op patient may return within the 90-day global period for an unrelated problem, such as the opposite shoulder. The E/M is billed with Modifier 24, but payer rules see an E/M inside the global window and pay it at $0 as "included in the global package."

Why it slips through: This slips through because the remit shows $0 with a global package remark. The biller may treat it as a routine bundle and write it off without pulling the chart to confirm whether the visit was unrelated.
02

Implant carve-out failure

High-value implants (reverse shoulder components, revision knee hardware, biologic anchors) are separately reimbursable under contractual carve-outs. Payers routinely pay the flat APC or DRG rate instead, bundling the implant cost into the base procedure.

Why it slips through: This slips through because the claim posts as paid, so no one checks the paid amount against the carve-out terms. The practice then quietly absorbs thousands in implant cost on a single case.
03

MPPR misapplication

Under Multiple Procedure Payment Reduction, the primary procedure pays at 100 percent and secondary procedures pay at 50 percent. Some orthopedic combinations are exempt, and certain add-ons should pay at 100 percent. Payers sometimes reduce the primary instead of the secondary, or apply MPPR to exempt procedures.

Why it slips through:This slips through because the reduction is buried in a multi-line remit. Without checking each line against MPPR rules, the shortfall stays invisible.
04

Bilateral modifier shortfall

Bilateral procedures, such as bilateral knee arthroscopy, carpal tunnel, or trigger finger, should pay at 150 percent of the unilateral rate when Modifier 50 applies. Payers frequently pay them at the unilateral rate, silently dropping the additional 50%.

Why it slips through: This slips through because the case may show one line and one payment. Nothing flags that a bilateral case was paid as unilateral unless someone checks the rate against the contract.
05

E/M level downgrade

High-complexity orthopedic visits, including new injuries, post-op complications, and surgical decision-making, may support 99214 or 99204. Payers may still reprice them to 99213 or 99203 by claiming the medical decision making did not meet the threshold.

Why it slips through: The visit is "paid," just at a lower level; without comparing the documented MDM to the level paid, the downgrade never surfaces.
Prove the Math

The 150% rule is public. So is the shortfall.

Take the bilateral shortfall. Under standard payment rules, a bilateral procedure billed with Modifier 50 should pay at 150% of the unilateral rate. When a payer pays a bilateral case flat at 100 percent, the missing 50 percent is pure margin lost.

The rule is public and you can check it against your own contracts. Across a few hundred bilateral cases a year, a flat-rate payment on even a third of them is a six-figure leak on one trap alone.

See it on your own claims
Modifier 50 Rule · Confirm Your Contracted Rates

Bilateral paid flat vs. at 150%

Unilateral rate (example) $1,200
Bilateral should pay (150%) $1,800
Paid at unilateral instead $1,200
Shortfall per case ~$600

The 150 percent bilateral payment rule with Modifier 50 is standard. The $1,200 figure is illustrative and should be confirmed against your contracted rates.

WHY TEAMS MISS IT

Your team is not the problem. Bandwidth is.

It isn't effort. No billing team can hand-check hundreds of surgical claims against contract terms, case by case, every month.

The "paid means paid" blind spot

Attention naturally goes to $0 rejections. When a claim says paid, the file closes, and no one rechecks hundreds of joint replacement payments against payer contracts for silent carve-out failures.

No contract-level verification

Comparing each paid APC rate against your specific carve-out terms, case by case, isn't realistic for a standard billing team.

No global-period tracking

When a patient returns six weeks post-op, there's no system flagging whether the visit is unrelated and whether Modifier 24 applies.

Our recovery method

We recover what your contracts actually owe you.

Certified orthopedic coders work inside your current system. There is no EHR swap and no workflow change, only specialists who read the operative note where payer systems only read the remit.

ClearView operational visibility

Our ClearView dashboard gives leadership real-time revenue cycle visibility. It flags when a joint replacement pays at $4,200 against a $6,800 carve-out, or when a bilateral case pays at the unilateral rate, without changing how your staff logs in.

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2

Expert clinical chart audit

Flagged claims route to our AAPC-certified orthopaedic coders, who work inside your system to read the operative note, verify the implants and bilateral procedures, and confirm unrelated post-op visits.

Targeted clinical appeal

We draft documentation-backed appeals using the exact operative and contractual language needed to support correct payment.

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4

Payer pattern mapping

We track which payers fail to apply your carve-outs or misapply MPPR, then pursue systematic corrections and contract fixes instead of treating each claim as a one-off issue.

The proof

The 2026 OneMed Orthopaedic Revenue Leak Index.

No hypotheticals. This is the pooled result of every orthopaedic revenue cycle we audited over the past 18 months.

38

ortho revenue cycles audited

287,000+

claims audited

$4.41M

recovered for clients

89.6%

recovery rate on appeals

Of that $4.41M, here's where it had been hiding. The highest-cost surgical work is often underpaid the most. The leak is the baseline problem, not the exception.

Underpayment pattern Share of recovered value
Implant carve-out failures 38%
MPPR misapplications 24%
E/M level downgrades 16%
Bilateral modifier shortfalls 14%
Global-period Modifier 24 erasure 8%

Aggregated across OneMed orthopaedic underpayment audits over the trailing 18 months ($4.92M identified, $4.41M recovered). Individual results vary by payer, documentation, and contract terms.

Who We Serve?

Underpayment recovery and full-cycle billing for orthopaedics.

Orthopaedic surgical groups

Joint-replacement and sports-medicine practices exposed to implant carve-out failures and MPPR misapplication.

ASC-based orthopaedics

Surgery performed in an ASC, where facility, implant, and professional components each carry their own underpayment risk.

Hand & upper-extremity

High bilateral volume procedures, including carpal tunnel and trigger finger, are exposed to Modifier 50 shortfalls.

Multi-site ortho networks

Larger groups that need consistent underpayment auditing and payer-pattern mapping across sites and payers.

SECURITY & COMPLIANCE

Your claims data, handled properly

A BAA is executed before any claims data is shared, and everything is handled in a controlled, auditable environment.

HIPAA compliant
PCI DSS
BAA before data
Role-based access
Audit-logged
Zero-risk · 15 minutes

Skip the PHI upload. Bring us 10 remits.

Handing 90 days of claims to a new vendor is a compliance headache. For a lighter review, pull 10 recent surgical remits, redact the identifiers, and we will walk through the shortfalls live in 15 minutes using your own data on your screen.

  • 1 · Pull 10 EOBs with recent high-complexity claims, including joint replacements, arthroscopies, and post-op E/M visits from your top payer.
  • 2 · Redact identifiers, including names, dates of birth, and member IDs. We only need codes, modifiers, and payment amounts.
  • 3 · Send the redacted remits securely through our portal before the call.
  • 4 · Review the results live as we run your 10 claims through ClearView and show the shortfalls on screen.
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Schedule a 15-minutes call
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Request received.

Thank you. A member of our team will review your information and be in touch within one business day. We look forward to showing you what your practice should be collecting.

Frequently Asked

Common questions.

What is a silent underpayment?

A paid claim can still be paid below your contracted rate. There may be no denial and no appeal notice, only a quiet shortfall your team may never audit.

Which orthopaedic underpayment patterns do you audit for?

Global-period Modifier 24 erasure, implant carve-out failures, MPPR misapplication, bilateral Modifier 50 shortfalls, and E/M level downgrades, among others.

How do you find them?

Our ClearView dashboard flags payments that fall below your contracted or expected rate; then our AAPC-certified orthopaedic coders read the operative notes and appeal with the documentation that supports the correct payment.

Do you make us change our EHR or workflow?

No. We work inside your existing practice management system and adapt to your workflow, with no EHR change and no disruption.

What is the 10-claim blind teardown?

You pull 10 recent high-complexity orthopedic remits, redact the patient identifiers, and we show you the underpayments live in a 15-minute screen share using your own data, with no bulk PHI upload.

Do we have to switch billing companies?

No. The underpayment audit works alongside your current billing, and many practices start there before expanding.

READY TO FIND WHAT YOUR REPORTS MISS?

Find out what your contracts actually owe you

Bring 10 remits to a blind teardown and see exactly what your contracts should have paid in 15 minutes.

No obligation consultation HIPAA compliant Response within 1 business day