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Capital-intensive care

technology you paid for

Urology-experienced reviewers

operative-note level review

OR through clinic

surgery, scopes, in-office

Revenue recovery

on claims marked paid

The Investment

The machine gets paid for by you. The savings go to someone else.

Here's the uncomfortable arithmetic of advanced urology. You carried the capital cost, the maintenance contract, the training, and the longer setup times. The patient gets a better recovery and the payer gets a shorter, cheaper admission. And when the payment arrives at the conventional rate, every part of that bargain was funded by you.

Across the 24 urology practices we've analyzed, an average of 4–7% of revenue quietly disappears this way. On a $10M practice, that's $400K–$700K a year — roughly the cost of the technology you're not being paid for.

See what got absorbed
Example · $10M Practice

What 4–7% looks like on a $10M practice

Total annual revenue $10,000,000
Quietly lost (our urology analysis) 4–7%
Recoverable per year $400K–$700K

The 4–7% range reflects OneMed's analysis of 24 urology practices; the dollar figures apply that range to a $10M example practice. Your actual exposure depends on payer mix, case mix, and documentation.

THE EVERYDAY ONE

Two machines, two staff, one payment.

It's routine to examine a patient with a camera and test bladder function in the same visit. Two different pieces of equipment, two setups, two blocks of clinical time. They're separate services — and one of them regularly pays nothing at all.

One visit. Two separate pieces of equipment, staff and time.

The camera examination

scope, sterilisation, clinical time

paid
+

The bladder function test

separate equipment, separate staff time

folded in — $0
You ran both. You were paid for one. And the claim came back marked paid, so nobody looked again

Illustrative of a pattern we see often. Whether two services performed together can be paid separately depends on the care given, documentation, and each insurer's rules.

WHERE THE MONEY GOES

Five ways advanced care gets paid like basic care.

Every one of these sits inside a claim that already came back marked paid — which is exactly why nobody's looking at it.

01

The technology absorbed into the base payment

You invested in robotic surgery for a reason: better outcomes, faster recovery, less time in hospital. The extra time, expertise, and technology behind it are meant to be paid on top of the base operation. Frequently they're simply folded into it, and the payment arrives at the price of an open procedure — as if the machine, the training, and the setup didn't exist.

Why it slips through: The base surgery paid, so the claim looks settled. Nobody asks whether the thing that made the surgery better was paid for at all.
02

The test folded into the exam beside it

Examining a patient with a camera and testing bladder function in one visit is two services: two setups, two sets of equipment, two blocks of staff time. The test regularly gets treated as part of the exam and paid nothing.

Why it slips through: A zero on the second line reads like a standard rule, so it's written off rather than questioned — and the equipment and staff time go uncompensated.
03

Complex work paid at the simple rate

What a procedure pays depends on what was actually done. When an operative note says a procedure was performed but doesn't plainly name the technique that made it complex, the claim defaults to the simplest, cheapest version of that operation. The surgery was intricate. The payment wasn't.

Why it slips through: It's a documentation gap, not a clinical one. The surgeon knows exactly what they did — the note just never said it in the words a reviewer needs.
04

The office visit erased by the procedure

A patient arrives for a consultation and something needs handling right there — a catheter change, a minor removal, a same-day procedure. You bill for the consultation and the procedure. The visit is zeroed as “included,” though you clearly did both.

Why it slips through: A zero on the visit line looks like an ordinary insurance rule, so it's absorbed rather than challenged — and the physician's time pays nothing.
05

Minor procedures, quietly paid short

You do high volumes of small procedures. Because each one is modest in value, shortfalls hide easily — one side paid when both were done, or a lower rate applied than your contract actually owes. It's $30 or $50 at a time.

Why it slips through: Far too small to trip anyone's alarm on a single claim, and repeated across thousands of procedures a year.
WHY IT SLIPS THROUGH

Bandwidth, not effort

Your team isn't failing. They're fighting the claims that shout, because nothing points at the ones that go quiet.

They fight denials, not shortfalls

Your team is trained to attack claims marked denied. When one says paid — even at the rate of a simpler operation — they move on. Nobody has time to ask whether “paid” meant paid correctly.

The volume trap

Thousands of claims a month across every surgeon. No team can hand-check each payment against your contracts and the operative note. They triage — and the quiet losses always lose.

You can't see it from the deposit

As the owner, you see one number a month. Whether the robot earned its keep on any given case is invisible from there, and you can't manage what nothing shows you.

HOW WE WORK

Make the payment match the operation.

Clear visibility for you as the owner, experienced people reading the operative notes, and fixes at the front end so the same money isn't lost again next quarter — all inside the systems you already use. No EHR change, no disruption to your clinic or your OR schedule.

See it clearly

Our ClearView dashboard answers one question for you: what did this operation actually pay, versus what it should have? It flags technology absorbed, tests folded in, and complex work paid at simple rates — without changing how your staff works.

1
2

Experienced people read the note

When something looks short, it goes to reviewers who know urology billing. They read the operative note and decide whether it's genuinely owed — a person making a judgment, not a guess.

We build the appeal

Where work was unfairly absorbed or repriced, we draft the appeal with the exact operative documentation behind it and pursue the reversal.

3
4

Fix it at the front end

We help your surgeons capture, in the note itself, what made a procedure complex — so the record reflects the operation from day one and you're not recovering the same money next year.

THE PROOF

The 2026 OneMed Urology Profit Index.

We aggregated the anonymized results from every urology practice we worked with over the last 18 months — here's what surfaced once someone checked the claims marked paid.

24

urology practices analyzed

138,000+

claims reviewed

$195K

average recovered per practice

88%

appeal success rate

Clean-claim rates rose 11% on average. Here's where the recovered money had been hiding — and note that the single biggest item is the technology you already paid for.

Where the money was found Share of what we recovered
Surgical technology absorbed into the base payment 31%
Tests folded into the exam alongside them 26%
Office visits erased by a same-day procedure 19%
Complex operations paid as simple ones 15%
Minor procedures quietly paid short 9%

Aggregated across OneMed urology engagements over the trailing 18 months. Individual results vary by practice, payer mix, documentation, procedure mix, and starting point.

Who We Serve?

Revenue recovery and full-cycle billing for urology.

Robotic & advanced surgical urology

Practices carrying serious capital investment, where absorbed technology payments hit the return directly.

Independent urology practices

Owner-run practices where every absorbed procedure lands straight on the bottom line.

Large urology groups & multi-site

Groups needing consistent review across surgeons and locations, so the same leaks aren't repeating everywhere.

Ambulatory surgery & office-based urology

High-volume in-office procedure and diagnostic settings, where same-day work drives the revenue.

SECURITY & COMPLIANCE

Your claims data, handled properly

A BAA is executed before any claims data is shared, and everything is handled in a controlled, auditable environment.

HIPAA compliant
PCI DSS
BAA before data
Role-based access
Audit-logged
ZERO-RISK · 15 MINUTES

Ten claims will show you the gap.

You shouldn't have to hand a new vendor months of patient records to find out whether this is real. Pull ten recent payment records, black out the patient details, and we'll walk through them with you — showing exactly where the payment came up short of the operation.

  • 1 · Pull 10 payment records — a mix of robotic surgeries, in-office procedures, and combined exam and test visits.
  • 2 · Black out the patient details — names, dates of birth, and member IDs come out. We work from the amounts.
  • 3 · Send them securely — they go into our secure portal before the call.
  • 4 · See it live — where technology was absorbed, a test was folded in, or complex work was paid as simple.
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Frequently Asked

Common questions.

Why doesn't our technology investment show up in the deposit?

Because the payment often doesn't distinguish between the advanced approach and the conventional one. The additional work and technology that justify a robotic procedure are meant to be paid on top of the base surgery, but they're frequently absorbed into it, and the claim still comes back marked paid.

What do you actually look for?

Technology and add-on work absorbed into the base surgical payment, diagnostic tests folded into the exam performed alongside them, complex operations paid at the rate of simpler ones because the note didn't name the technique, office visits erased when a procedure happened the same day, and high-volume minor procedures quietly paid short.

How do you find it?

Our ClearView dashboard shows leadership where a payment came in below what the care should have paid, and our urology-experienced reviewers check it against the operative note and build the appeal.

Isn't this just asking surgeons to document more?

No. It's making sure the note names what actually happened. Your surgeon already did the complex work. The goal is that the record says so plainly, so the payment matches the operation. We're not asking anyone to claim more than they did.

What happens on the 15-minute review?

You bring ten recent payment records with patient details blacked out, including a mix of robotic surgeries, in-office procedures, and combined exam and test visits. We show you what came up short, live, without a bulk PHI upload.

Do we have to switch billing companies?

No. The review works alongside your current billing, and many practices start there before expanding.

READY TO SEE WHAT YOUR TECHNOLOGY SHOULD HAVE PAID?

Get paid for the technology you bought

Bring ten claims to a 15-minute review and see what quietly got absorbed — using your own numbers.

15-minute claim review No bulk PHI upload Response within 1 business day