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OR · ASC · clinic

surgical billing depth

Certified ortho coders

chart-level audits

All major payers

commercial, Medicare & MA

Underpayment recovery

on claims marked paid

The Surgical Math

Your margin isn't lost at the denial — it's shaved at the deposit.

Ask a surgical group where revenue-cycle pain lives and you'll hear denials, A/R days, prior auth. Those are loud. They aren't what costs the most. The most expensive problem clears cleanly, posts as paid, and quietly settles a few points under your contracted rate.

Across the 38 orthopaedic revenue cycles we've analyzed, an average of 4.2–7.3% of gross revenue is withheld this way. On a $12M practice, that's $504K–$876K a year — and it compounds over every payer-contract cycle.

See it on your claims
Example · $12M Practice

What 4.2–7.3% looks like on a $12M practice

Total annual revenue $12,000,000
Underpayment range (our ortho analysis) 4.2–7.3%
Recoverable per year $504K–$876K

The 4.2–7.3% range reflects OneMed's analysis of 38 orthopaedic revenue cycles; the dollar figures apply that range to a $12M example practice. Your actual exposure depends on payer mix, case mix, and documentation.

THE 5 SURGICAL TRAPS

Where surgical dollars quietly go missing.

Ortho billing is a minefield of global periods, implant carve-outs, and modifier rules. High-volume payer systems lean on that complexity, and the shortfalls hide on claims your team already booked as paid.

01

Global-period Modifier 24 erasure

A post-op patient returns within the 90-day global period for an unrelated problem — say, the opposite shoulder. The E/M is billed with Modifier 24, but payer rules see an E/M inside the global window and pay it at $0 as "included in the global package."

Why it slips through: The remit shows $0 with a global-package remark; the biller reads it as a routine bundle and writes it off — without pulling the chart to confirm the visit was unrelated.
02

Implant carve-out failure

High-value implants (reverse shoulder components, revision knee hardware, biologic anchors) are separately reimbursable under contractual carve-outs. Payers routinely pay the flat APC or DRG rate instead, bundling the implant cost into the base procedure.

Why it slips through: The claim posts as paid, so no one checks the paid amount against the carve-out terms — and the practice quietly absorbs thousands in implant cost per case.
03

MPPR misapplication

Under the Multiple Procedure Payment Reduction, the primary procedure pays at 100% and secondaries at 50% — but some ortho combinations are exempt and certain add-ons should pay at 100%. Payers sometimes reduce the primary instead of the secondary, or apply MPPR to exempt procedures.

Why it slips through: The reduction is buried in a multi-line remit; without checking each line against the MPPR rules, the shortfall stays invisible.
04

Bilateral modifier shortfall

Bilateral procedures — bilateral knee arthroscopy, carpal tunnel, trigger finger — should pay at 150% of the unilateral rate with Modifier 50. Payers frequently pay them at the unilateral rate, silently dropping the additional 50%.

Why it slips through: One line, one payment — nothing flags that a bilateral case was paid as a unilateral one unless someone checks the rate against the contract.
05

E/M level downgrade

High-complexity ortho visits — new injuries, post-op complications, surgical decision-making — support 99214 / 99204, but payers routinely reprice them to 99213 / 99203, claiming the medical decision making didn't meet the threshold.

Why it slips through: The visit is "paid," just at a lower level; without comparing the documented MDM to the level paid, the downgrade never surfaces.
Prove the Math

The 150% rule is public. So is the shortfall.

Take the bilateral shortfall. Under standard payment rules, a bilateral procedure billed with Modifier 50 should pay at 150% of the unilateral rate. When a payer pays it flat — at 100% — that missing 50% is pure margin, gone.

The rule is public and you can check it against your own contracts. Across a few hundred bilateral cases a year, a flat-rate payment on even a third of them is a six-figure leak on one trap alone.

See it on your own claims
Modifier 50 Rule · Confirm Your Contracted Rates

Bilateral paid flat vs. at 150%

Unilateral rate (example) $1,200
Bilateral should pay (150%) $1,800
Paid at unilateral instead $1,200
Shortfall per case ~$600

The 150% bilateral (Modifier 50) rule is standard; the $1,200 is an illustrative example — confirm against your contracted rates. Actual exposure depends on your bilateral volume and payer.

WHY TEAMS MISS IT

Your team isn't the problem — the bandwidth is

It isn't effort. No billing team can hand-check hundreds of surgical claims against contract terms, case by case, every month.

The "paid means paid" blind spot

Attention goes to $0 rejections. When a claim says paid, the file closes — no one re-checks 300 joint replacements against your payer contracts for silent carve-out failures.

No contract-level verification

Comparing each paid APC rate against your specific carve-out terms, case by case, isn't realistic for a standard billing team.

No global-period tracking

When a patient returns six weeks post-op, there's no system flagging whether the visit is unrelated and whether Modifier 24 applies.

Our recovery method

We recover what your contracts actually owe you.

Certified orthopaedic coders, working inside your current system. No EHR swap, no workflow change — just people who read the operative note, where payer rules only ever read the remit.

ClearView operational visibility

Our ClearView dashboard gives leadership real-time visibility into the revenue cycle — flagging when a joint replacement paid at $4,200 against a $6,800 carve-out, or a bilateral case paid at the unilateral rate — without changing how your staff logs in.

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2

Expert clinical chart audit

Flagged claims route to our AAPC-certified orthopaedic coders, who work inside your system to read the operative note, verify the implants and bilateral procedures, and confirm unrelated post-op visits.

Targeted clinical appeal

We draft a documentation-backed appeal — the exact operative and contractual language that supports the correct payment.

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4

Payer pattern mapping

We track which payers fail to apply your carve-outs or misapply MPPR, and pursue systematic corrections and contract fixes — not just one claim at a time.

The proof

The 2026 OneMed Orthopaedic Revenue Leak Index.

No hypotheticals. This is the pooled result of every orthopaedic revenue cycle we audited over the past 18 months.

38

ortho revenue cycles audited

287,000+

claims audited

$4.41M

recovered for clients

89.6%

recovery rate on appeals

Of that $4.41M, here's where it had been hiding. The highest-cost surgical work gets underpaid the most — the leak is the baseline, not the exception.

Underpayment pattern Share of recovered value
Implant carve-out failures 38%
MPPR misapplications 24%
E/M level downgrades 16%
Bilateral modifier shortfalls 14%
Global-period Modifier 24 erasure 8%

Aggregated across OneMed orthopaedic underpayment audits over the trailing 18 months ($4.92M identified, $4.41M recovered). Individual results vary by payer, documentation, and contract terms.

Who We Serve?

Underpayment recovery and full-cycle billing for orthopaedics.

Orthopaedic surgical groups

Joint-replacement and sports-medicine practices exposed to implant carve-out failures and MPPR misapplication.

ASC-based orthopaedics

Surgery performed in an ASC, where facility, implant, and professional components each carry their own underpayment risk.

Hand & upper-extremity

High bilateral volume — carpal tunnel, trigger finger — exposed to the Modifier 50 shortfall.

Multi-site ortho networks

Larger groups that need consistent underpayment auditing and payer-pattern mapping across sites and payers.

SECURITY & COMPLIANCE

Your claims data, handled properly

A BAA is executed before any claims data is shared, and everything is handled in a controlled, auditable environment.

HIPAA compliant
PCI DSS
BAA before data
Role-based access
Audit-logged
Zero-risk · 15 minutes

Skip the PHI upload. Bring us 10 remits.

Handing 90 days of claims to a new vendor is a compliance headache. Here's the lighter version: pull 10 recent surgical remits, redact the identifiers, and we'll walk the shortfalls live in 15 minutes — your data, your screen.

  • 1 · Pull 10 EOBs — recent high-complexity claims (joint replacements, arthroscopies, post-op E/Ms) from your top payer.
  • 2 · Redact identifiers — black out names, DOB, and member IDs; we only need codes, modifiers, and amounts.
  • 3 · Send securely — the redacted remits go up through our secure portal ahead of the call.
  • 4 · Live reveal — we walk your 10 claims through our ClearView review and show the shortfalls on screen.
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Frequently Asked

Common questions.

What is a silent underpayment?

A claim that posts as paid but for less than your contracted rate — no denial, no appeal, just a quiet shortfall your team may never audit.

Which orthopaedic underpayment patterns do you audit for?

Global-period Modifier 24 erasure, implant carve-out failures, MPPR misapplication, bilateral Modifier 50 shortfalls, and E/M level downgrades, among others.

How do you find them?

Our ClearView dashboard flags payments that fall below your contracted or expected rate; then our AAPC-certified orthopaedic coders read the operative notes and appeal with the documentation that supports the correct payment.

Do you make us change our EHR or workflow?

No. We work inside your existing practice-management system and adapt to your workflow — no EHR change, no disruption.

What is the 10-claim blind teardown?

You pull 10 recent high-complexity ortho remits, redact the patient identifiers, and we show you the underpayments live in a 15-minute screen share — no bulk PHI upload, using your own data.

Do we have to switch billing companies?

No. The underpayment audit works alongside your current billing, and many practices start there before expanding.

READY TO FIND WHAT YOUR REPORTS MISS?

Find out what your contracts actually owe you

Bring 10 remits to a blind teardown and see exactly what your contracts should have paid — in 15 minutes.

No obligation consultation HIPAA compliant Response within 1 business day